I placed an order on March 31 and today is May 5 and I have still not received it. When the item did not arrive in a timely manner, I began checking the order status on their website. Each time the website indicated my order would be shipped in a few days. After about the 5th time this date kept being pushed up, I tried to contact a real person. The only person I could speak directly with was a very rude representative who told me that he did not feel he needed to apologize for any delay as there was nothing that could be done when an item wa... read full review »