Wow. This has been just about the worst experience I've ever had with a company. When I call a customer service line for assistance, that's what I look for...assistance and maybe a little understanding of my situation. Not with CarTrawler. Though pleasant enough, the only response I received was "it is not our policy" or "according to our terms and conditions". There was absolutely no attempt on their part to help me. After discovering I wasn't able to pick up the car rental because of credit card issues (I... read full review »