Last month I received my Vonage bill and it had increased from $20 to $36 so I called customer service to cancel. Now Vonage bills in advance so when I called, I figured that day would be the end. Nope. They refused to let me cancel! I told them 3 times to cancel then spoke to a manager and they "refused" to cancel the account. I called my cc company anf filed a complaint, then had the cc company issue me a new card number. Sure enough today I got an email saying they were trying to bill me but were unable to charge my account! Again I... read full review »