I am writing to complain about the unsatisfactory service regarding my attempts to fax a Request For Medical Records form to your Medical Services Department. After downloading the form from your web site and providing the necessary information, I faxed the form to the number appearing on the form (305) 982-4900. Following up the submission, when talking to a customer service representative, I was notified the number I had faxed it to was incorrect and to use 305-982-2104. However, this number just rings without connecting to a fax. I... read full review »