I have been a customer of Cingular/At&T for 12 years. I have never called in with a complaint before, but tonight I tried to resolve an issue I had with a sub-par phone they sold me. I purchased a phone, and I noticed it didn't work correctly (let me state here that as long as a phone dials out & receives calls/texts I am good with it-I'm not a fancy shopper). I called in, they wanted to troubleshoot. No problem. Seamed to work fine for 3 days, then I noticed the problems again. It was always an "occasional" (yet... read full review »