This company charged my elderly mother $932.28 to install a 40 gallon water heater. The owner of this local franchise was rude and could not offer a reasonable explaination why my mother was not given the standard 1 year warranty on labor and agreed to sent it my mom immediately. We have YET to see it. She also stated that the plumber's rate is $100.00 per hour and the helpers rate is $ 35.00 Along with the ridiculous rate being charged, the plumber charged an ADDITIONAL $ 139.00 to drive 20 miles to pick up the water heater. I have... read full review »