The customer service at World Strides is legendary in it's horrific execution. From the outset, this organization has been nothing but difficult. The problem is that the school selects the organization so World Strides has no impetus to help the parents. Consequently, the people paying the money are NOT the customers, and they are treated like pond scum. I called five different people to request a refund. They refused. A call to the President, Mr. Hall, results in being transferred to a recent college graduate who is both disempowered and... read full review »