I don't even know where to begin- they sold us a faulty Whirpool oven and sent a microwave that was SEVERELY damaged. All attempts to reconcile have been met with horrible customer service and they have continuously tried to get us to keep the broken microwave and take a "slight discount." After multiple phone calls and over the span of 28 days they finally agreed to send the new microwave which wasn't shipped for another week. They were supposed to send someone with the new unit who was to pick up the old microwave at... read full review »