I attempted to return dress shirts to a Banana Republic store in Indianapolis, IN within two weeks of purchasing them. The shirts had never been worn and had the original tags on them. The CSR at the store refused to accept the return, saying that the shirts were too wrinkled for him to resell. This was shocking since the shirts had not even been removed once from the bag; the CSR on the original date of sale had crammed them into the bag which resulted in the wrinkling. In writing to Banana Republic's complaint email, they said my... read full review »