I purchased four tickets and bought insurance for them, to make a long story short I lost my job and sent in my tickets because I needed my money back to pay bills. I sent everything that they requested i.e. receipts, credit card statements and original tickets. A few weeks later they send me an e-mail asking me for a letter from my former employer with the date of how long I worked there. I sent them the letter and waited about a week and half but no response, I call them and they say they received my letter but was denied because I only... read full review »