I wanted to share my pathetic experience with IBSN tax services. They started their so called tax filing process with an Questionaire and a list of documents. After following up at least 25 times after payment they claimed to have filed my taxes on 1st April 2011. That's more than 3 months of preparation time. Let's just say that the management doesn't know anything about customer service and sadly don't give a damn to the customers. I thought my night mare was over. After waiting for over 6 weeks when there was no... read full review »