I added $$ to my account to ship packages, when I found out the service I needed was unavailabe I called to cancel my service and was told it could take over a YEAR to refund my money. I got the runaround from this CS person for 20 minutes about all the other options I had. I am a very capable person, having this person try to show me something I already know wouldn't work for me was insulting. Stamps.com should teach thier employess the USPS services so they know what they are talking about. Very dissapointed in this service and refund policy for postage in your account is a joke. read full review »