Bought new furniture. 5 months later the recliner broke. When we bought the chair we were told that the chair had the Famous lifetime guarantee. Called for service. They told me that they would call back Wednesday for an appointment. Never called back. I called them and was told that the chair was sold as is. This is true however, we were assured by the salesman that the chair was the last one they had and that was the reason for the "As Is" sign. I'll get someone to fix the chair but I will never shop at Kanes again. I hope they go the way of Wards and J.M. Fields. You've never heard of them...they did business just like Kanes. read full review »