This is a copy of the letter I wrote to their customer service. Do not place an order with these people. I beleive I would not have gotten a refund had I not threatened to go to the better business bureau. Dear from you flowers.com, on 5/6/11 2 days before Mothers day I ordered flowers for my mother to be delivered on Saturday or Sunday. When Sunday came around I called to see if they were delivered. The flowers were not delivered to my shock your company said that they wouldn't be delivered for mothers day. I was upset and I have... read full review »