I placed my order online at a few minutes to 1 AM EST this morning. Tried to cancel the order online, there was NO button to cancel the order. Called at 9 AM EST and was told that my order "was already in the shipping process"! (In the middle of the night?) Did some online research this afternoon and found that consumers are legally allowed a "cooling off" period of 7 days. I emailed ShopNBC customer and demanded that they cancel my order immediately. I got their standard customer service email stating that they will respond... read full review »