I HAD PURCHACED A PAIR OF EARRINGS FOR MY MOM FOR MOTHERS DAY.AND AFTER I GAVE THEM TO HER SHE NOTICED THE CLAPS WAS BAD ON ONE OF THEM AND ASKED IF I COULD EXCHANGE THEM FOR A KNEW PAIR SO I TOOK THEM IN A FEW DAYS LATER WHEN I ARRIVED AT THE STORE THE ON 5/11/11 @5:15PM THERE WAS TWO SALES CLERKS IN THE JEWELRY DEPT. A MAN AN WOMEN THE LADY (JENNIFER)WAS TO BUSY TALKING WITH ANOTHER SALES LADY FROM THE SHOE DEPT. TO EVEN ACTNOLIGE ME FOR THE FIRST 5-10 MINUNUTES PASSIN PEANUT M&MS BACK AND FORWARD I THEN ASKED THEM IF I COULD SEE SOME... read full review »