I called on a Friday to schedule service to my refrigerator. An appointment was set for Monday morning between 8-12. I called in to make sure they had my cell phone number and asked them to call before arriving. I didn't recieve any phone call and by 11:00 I was calling customer service. They told me the tech came to the house but no one answered. I was there the whole time and saw no tech. My appt. was rescheduled to the next day. I was third on the list. I waited until 12 the next day. The tech called me and I had to give directions to... read full review »