TERRIBLE! I placed an order expedited. Expecting it in 3 days, I finally emailed after 5 to then receive a notice that it was getting shipped. I also thought I was getting 10 hats, not 1. The website is over priced and a bit misleading. However, what makes this a terrible business is that I left multiple messages w/ no response, until I opened a claim on Paypal. At that point I was accused of being a "barter". What happened to "customer is always right" approach. So sad that there are businesses like this still surviving when good businesses are closing due to economic hard ship. read full review »