On Wednesday the 23rd of February, i booked to places to attend the pole fitness class that they offer, i en-quired about the times and was told that the classes were a Monday at 7:30, and a Friday at 8:15, i then paid for two places via my visa card for the Friday class at 8:15. Myself and my friend arrived at vitality at 8:00pm as we were going to attend the 8:15 class. We went to reception and asked for our pre-booked tickets. We weren't told that the class had all ready started at 7:30, we were just given our tickets, so was nun the... read full review »