The workman arrived, carried out the cavity wall insulation however he drilled too far through the wall upstairs and as a result i have a large hole through the wall which looks very unsightly from the inside of my bedroom. The paint and plaster has fallen off the wall and it is shocking! I have called and emailed in to the mark group several times and have been either ignored or fobbed off. The latest explanation is that the manager is compassionate leave so they are behind and i have been told someone MIGHT visit to inspect the damage, but i... read full review »