I received a telephone call from UCB for a collection. The agent told me that I owed a debt to Verizon in excess of $600.00. I told the agent repeatedly she had the wrong person but she was very persistent to the point of harassment and finally threats concerning my credit report. I initially believed it was a scam but since the agent seemed to have my social security number I called Verizon. Two frustrating hours later, after speaking to several "customer service" agents and supervisors and being transferred to several "pass the... read full review »