I have not been able to book a vacation through Festiva since they took over from Equivest (equally evasive). However, I have been charged with higher fees each year and when I complain they threaten collections. This year they added a special collections of 1/3 the total cost and then when I did't pay on time, they added an in-house collections fee on each billing. I paid the bill with a refusal to pay for in-house collection as I had already been billed a late fee. The representative agreed upon the fee without the collections fee but when I received my credit card statement - he had charged that fee as well. read full review »