I bought a laptop computer on April 9, 2011 from Best Buy in West Hartford, Connecticut to be used in my public accounting business. Even though it was during tax season and I would not have time to set up the computer, buy and load all of the programs that I needed, and all of the data from my older laptop, it was on sale so I bought it then, contemplating setting up the computer after tax season. Since tax season for me ended one week ago, I recently opened the sealed and undamaged box, only to discover that the computer screen had been... read full review »