After being on an internet plan for $49 a month, Verizon wireless offered a $20 a month Galaxy Tab plan. When I called to ask if I could switch I was told I could. Shortly thereafter I was told that I could not use that data plan. I was not offered a retention specialist. I informed them I would pay $20 a month (the Galaxy Plan) until my termination fee was covered. Since November I have made on line payments to Verizon but they have continued to call and not once did anyone at Verizon offer to note the payment arrangement. Now, with $60 to go... read full review »