On April 10, 2009 I called to front office in NY of such mentioned Insurance company to put in a Claim for Service for my Washing Machine, after one hour of waiting on line, I finally got to talk to a live person. I was given a Claim Number and the phone number to call the service tech. The so called service company answering machine did not say who the company was and said to leave name and phone number, we'll call you back very soon, one day went by and nobody called, so after several attempts of me calling them, somebody answer and... read full review »