I first applied for a loan modification in July 2010, after multiple calls I finally received an answer that we were denied. However, this process took almost 5 months. I did not receive our denial letter until Dec 2010. With the delay on GMAC's part this slowed down any other loan modification or other assistance I could have been seeking. Also GMAC told me not to send any payments in, only the full amount past due would be acceptable and anything less would be returned to me. We reapplied in Jan 2011 and was told we had the income to... read full review »