Just received a new Dell Computer that will not work. There is a 21 return policy but now I learn that there is also a 15% restocking fee. Do not buy a Dell unless you are willing to get 85% of your purchase price back on a new computer. After hours and hours of phone calls to Dell, their Tech dept, etc. I could not endure more so I asked for a refund on a return of the computer. Then I was told that even though this new computer which could not be fixed would cost be 15% of the purchase price. If this is the new Dell it is not any better than the old Dell. If you buy Dell you need to really think about it. This is not H P's return policy. read full review »