HORRIBLE HORRIBLE HORRIBLE customer service! Buyer beware! They sent me a duplicate order after I had called to cancel it days before the item shipped out. They shipped it anyway and want me to return it at my cost. I tried e-mailing this customer service department and I never received a response so I then called their customer service department (waited on hold for 23 mins.) to try and remedy this situation and when I asked to speak with a manager I was hung up on! I tried to call back and they refused to let me speak with a manager or give... read full review »