I spoke a representative named George and started to explain to him my issue. he then cut me off and said I had to call the service department. I told I did several times and they where not helpful, he than said to he understand but the are really busy with issue of people with refridgerator and air condition issues, so I asked him so my issue is not important and I take that offensive and I paid my money for my product. He said he understand but they are overwhelmed with calls. I told that is not my problem and I need assistance with my oven... read full review »