On December 8th, 2008 T-mobile charged me twice for my December bill. I called on the 9th when i noticed what happened and i immediately called customer care. After speaking with the customer care representative i was told that i would have a full refund for the second charge returned to my account in 5-7 business days. i waited a week and still no money, i then called again on the 18th of December and was told by both the representative and supervisor that there was no refund report filed and that the money was put as credit toward... read full review »