I had a really negative experience with purchasing furniture at Pottery Barn. I went to get a coffee table there and they did a stock check to make sure they had the item on the premises. The salesperson assured me that they had one in stock, that they would tag it with my sales slip and that I had 30 days to pick it up to save on the delivery fee. 2 weeks later, I arrange to borrow a truck and hand the receipt over, then wait about 30 minutes. They then inform me that they are "minus 2" on stock and that they can't find the... read full review »