Hotwire booked me a 1 bed smoking, when needed 2 bed nonsmoking. Found out through hotel that Hotwire charged me for price of 2 bed and hotwire takes huge commission on booking. Hotwire would not budge on changing reservation, gave me speech about policy - reason why they don't allow consumers to make bed / room preference. They rip off the hotel and consumer at the same time. DO NOT USE HOTWIRE. Call hotel directly. NEVER GOING TO USE HOTWIRE AGAIN. read full review »