All of you who want lessons on CRASS and OBTUSE behavior, quickly head over to Big Lots in Lansdale, PA. I had an embarrasing experience the other day while trying to return an ironing board I bought there. The thing would not fold back down after less than three weeks of use. The cashier and floor manager insisted they could not take it back unless I had the original packaging. I asked them who in their practical sense ever keeps plastic wrappings after buying an ironing board. In any event, the item was wrapped in clear plastic beneath which... read full review »