The installers came to put in the windows and I noticed about a half hour after they arrived that my 2 labrador retrievers were missing. The installers had left the door open and my dogs got out. Turns out they were picked up by animal control and I had to pay $127 to get them back. When I returned with my dogs, I called the service department to express my concerns. I was told the installers were not responsible because my dogs were not secured. So, this time I put them in our fenced back yard. To my surprise about an hour later, a woman from... read full review »