I placed an order for some medications which were not received on a promised day or later. When I called their 1-800 number I was told I have a back order with no estimated date of delivery. I was told I CAN NOT cancel the order and get a refund. I asked to talk to a manager. Mr. Shawn, supposingly a manager, agreed to cancel the order and make a refund after I referred to company policy regarding backorders from their web-site. No refund was ever provided, nor I have ever received my medications. I'm in process of dispute with my credit... read full review »