I purchased five appliances w/service plan from Gerhards Appliances in Doylestown, PA and they are the worst at following up; returning phone calls, lied about parts being ordered to get me off the phone, basically said its not their problem I bought a $3, 000 refrigerator from them, waiting over a week for a response. The service department is run by Bob the *** and his tech team of losers and liers. Do I really need to go on? Never, ever, will I buy from them again! Unless of course I want false promises, incompetence, below grade products and poor service. read full review »