Ordered a pistol not on California's "list" as i am exempt (LEO) and told them so. They took my order and charged my card. A week later I call to find out whats up, they say cant send it to CA without LEO certification. I guess they didn't think calling me was a good idea? Try to get thru on line 3, after an hour it hangs up. Try to email, unless you bought online, it won't allow you. Finally got through to a human and she says refund in ten days. It didn't take them 2 hours to charge my card. Terrible customer service. Not worth the savings over other shops. Never again. Santorum! read full review »