USER REVIEWS (handson)
Gentle Dental
I was told I had a credit on my account and I asked for a refund. They told me it would take 6 weeks to process. I called after 6 weeks to check on it and told they couldn't refund me until all the cliams were paid. The claim in questions was a year old. The office manager told me that she sent it to the insurance company and I would have to wait until they paid on it, which should be soon since she sent it over a week ago. She then asked if I wanted to call the insurance company so I did. They never received it, and they gave me a fax... read full review »
Gental Dental
I was told I had a credit on my account and I asked for a refund. They told me it would take 6 weeks to process. I called after 6 weeks to check on it and told they couldn't refund me until all the cliams were paid. The claim in questions was a year old. The office manager told me that she sent it to the insurance company and I would have to wait until they paid on it, which should be soon since she sent it over a week ago. She then asked if I wanted to call the insurance company so I did. They never received it, and they gave me a fax... read full review »
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