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Doubletree Hotel by Hilton, JFK Airport
Jane May 26, 2011
The Doubletree Hotel by Hilton seemed like a safe option for 2 weary travellers seeking a simple night in with room service in a comfortable and relaxing environment. The staff, facilities, food and customer service failed in every aspect of our expectation. The hot water didn't increase past tepid; the computer system crashed on check-in, leaving a line of other tired and frustrated travellers waiting for over 30 minutes; the front desk, bus driver and especially the doorman 'John B' were incredibly rude, unhelpful and overall... read full review »
Filled under: Travel Location: United States

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