I was on holiday in Australia last Sept/October. Whilst there I searched on line for cheap car rental and was directed to Budget. I duly booked a car and was offered excess reduction insurance which I accepted. On arriving at Sydney Airport to pick up the car during the pick up process I was again offered the ecxess reduction and confirmed that I had already done this. I was asked to sign to confirm the booking details and left with the car. When I returned to the uk I noticed that I had been charged £240 on my credit card by a firm... read full review »