I purchased a HP Pavillion (Model m5390f) on September 20, 2008. The computer stopped booting up on April 8, 2009. It took two technicians and 87 minutes for Tech Support to realize that there really was something wrong with my six month old desktop system. Since the computer is still under warranty, HP paid for the computer to be shipped to them. I received my repaired computer on May 1, 2009. The plug and play bay worked fine when the computer was shipped to the repair facility. It was returned broken. I have asked HP to send a technician to... read full review »