"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Ruthiea)

Frontier Communications
Diane Cheng May 27, 2011
I had FIOS internet service then it was turned over to Frontier in my area. From that point Frontier never sent me monthly bills but would send cut-off notices every 2 months. I received multiple calls about pending shut-off but these calls could be not answered. A message was left with another number which I had to call back on. However, the number for paying the bill (which the staff said was the only way to pay) was automated and did not recognize my acct number. Hours of calls and I finally found out that the phone number left (or... read full review »
Filled under: Services Location: United States

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