I CALLED HOTWIRE ON MY WAY FROM CAPE CORAL FL, TO KEY WEST AS I WAS TIRED AND NEEDED CHEAP SLEEP FOR THE NIGHT. I COULD NOT EVEN GET ANY INFO UNTIL SHE GOT MY CREDIT CARD INFO. WHEN I ASKED HER DIRECT QUESTIONS AS "WHERE IS SAID HOTEL" AND "WHAT IS THE NAME OF HOTEL" SHE COULD NOT GIVE ME A DIRECT ANSWER ...I DID NOT ACCEPT TERMS OF SERVICE AND TOLD HER TO CANCEL AND NOT CHARGE MY CARD. (AND HUNG UP) IN REVIEWING MY ACCOUNT TODAY - THEY CHARGED MY CARD $48.02 FOR A HOTEL ROOM I NEVER GOT. WHEN I CALLED TO DISPUTE THE CHARGES-... read full review »