Purchased a Blackberry phone w/pre-paid monthly service plan from a major local electronics distributor. The phone was fine 1/2 mile or further from my house. There is a tower up the street at the top of the hill. Despite repeated convoluted contortions through their HORRENDOUS customer service helpline (can you get away with calling it that if you don't get help?) I was ultimately unable to resolve the problem which apparently plagues me and perhaps 20+ neighbors. One day (and I did have occasion to speak with them every... read full review »