One would anticipate at least the branch manager to be an honest business man who does not withhold information from his/her "valued" customers. Upon signing up with BBVA Compass, I was promised a signing incentive which I had not received. Upon further investigation, I was told I no longer qualified and would not be delivered the promised incentives. No free money. Fine. My primary complaint is how long they strung me along to keep my account open before finally telling me they would not be fulfilling the deal promised - month... read full review »