I have read the complaints posted here and quite honestly was quite surprised. We had our little dog tested and at first didn't beleive the results. After talking with their on staff DVM, Dr. Hughes, we now fully understand how the results were derived and why she looks like she does. Dr. Hughes explained to us the basics of canine genetics and the difference between dominant and recessive traits. At the end of the day, dogs, like people, can look alot different then their parents. If you doubt the results, give them a call. Worse case you get your money back. read full review »