This firm uses the typical bait and switch, when a customer renews their mailbox. When the customer first contracts for a rental box, upon renewal, s/he is orally promised two months free, no matter at what level the renewal is: 3 months, 6 months or 12 months. When I came recently to renew at the 3 months rate, I was told that ' the 2 free months only applied to the 12 month's rate, 'and he, the owner would have never said this [offering 2 months free at any rate], and 'see: he put the 12 month stipulation in... read full review »