Due to misleading information given by an employee regarding referral, insurance and Medicare coverage, the exact patient balance of a medical bill from Lifetime Health in Rochester, NY was not determined for a long time, and the claim filing deadline passed. Lifetime finally turned the bill over to Overton, Russell, et al for collection. I telephoned Overton twice, and each time offered to settle the bill for an amount that I felt was reasonable under the circumstances. Each time, their representative refused to convey my offer to Lifetime... read full review »