This is a horrible company. I made a payment online and received a phone call from Santander saying they never received a payment online. I gave them my checking acct information and told them to just debit it out 1 payment since I was at work and didnt have access to a computer. 2 days later I looked I noticed in my checking acct there were 2 payments taken out which caused NSF charges for my other withdrawals. I was so upset and when I tried to explain to them of course they said it wasnt their fault. I never received a refund. This is the worse company I have ever dealt with. read full review »