I placed an order on March 11, 2011 for Moen 203BN vertical spa. After doing a thorough research on the internet I found that overstockdeals had the great deal for the money. I went ahead and I ordered the product. The description of the product included Moentrol pressure-balancing valve. However, when I got the product the valve was not included. The policy of the company states: What do I do if OverstockDeals sent the wrong item? If you are shipped an incorrect item, please email or call us at 1.800.774.4802 within 48 hours of receiving... read full review »